BOH4M – Unit 3 – Lesson 2: Communication Barriers

Overview

Duration

100 minutes

Lesson Objective

  • To learn about communication barriers in the workplace

Lesson Outcomes

  • Explain obstacles/barriers to effective communication
  • Suggest ways to overcome these barriers
  • Describe some techniques used to improve communication skills (active listening, constructive feedback, technology)
  • Explain the communication process.

The Lesson

Sequence

  1. Starter: Telephone Game
  2. What are barriers to communication? | Class discussion
  3. What are barriers to communication? | Teacher led note taking and discussion
  4. How can we overcome these barriers? | Class discussion
  5. How can we overcome these barriers?| Teacher led note taking and discussion
  6. Task 1 | Can YOU follow directions?
  7. Steps to improve communication | Teacher led note taking and discussion
  8. Task 2 | Active Listening Video
  9. Task 3| Proxemics and Space Design | Article analysis
  10. Efficient vs. Effective Communication | Teacher led note taking and discussion
  11. Review: Kellogg’s Communication Plan | Business Case Study

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